INTRODUCTION TO HOSPITALITY AND TOURISM
Overview
How would you like to be a part of the world’s largest industry, with the potential to make a lot of money and take advantage of perks like flight upgrades, free hotel rooms, and free food? Welcome to the “industry of fun,” Hospitality and Tourism. This course is the first in a series to dive into the numerous career avenues and business opportunities of the hospitality and tourism industry. You will learn about segments such as airlines, hotels, and cruise ships, as well as customer service and selling techniques. The course will prepare you to launch your career in hospitality and tourism, with projects and take-aways that you will be able to use immediately to help you land your dream job.
Major Topics and Concepts
Industry Of Fun
- Welcome to the Industry of Fun
- World’s Largest Industry
- Perks of the Job
- Learning the Lingo
- Finding Your Niche
- Industry of Fun Discussion-Based Assessment
- Industry of Fun Exam
Planes & Trains & Cruise Ships
- Welcome to Planes & Trains & Cruise Ships
- Prepare for Takeoff
- Roads & Rails & Skies
- Floating Vacations
- Work & Play
- Travel Itinerary
- Planes & Trains & Cruise Ships Exam
Be Our Guest
- Welcome to Be Our Guest
- Hotels and Lodging
- Making Lodging Profitable
- Safety and Sustainability
- Food Factor
- Be Our Guest Discussion-Based Assessment
- Be Our Guest Project
- Segment One Exam
Your Customer Is Always Right
- Welcome to Your Customer Is Always Right
- Guest Experience
- Pre-Arrival
- Arrival
- Departure
- Your Customer Is Always Right Discussion-Based Assessment
- Your Customer Is Always Right Project
Smarketing
- Welcome to Smarketing
- Marketing Mix
- Find the Customer
- Find the Tools
- Find the Words
- Make the Sale
- Smarketing Exam
All Hands On Deck
In this module, you will interact with money as a retired earner and consumer. You can expect to learn how to:
- create and solve expressions and equations to determine taxable income
- apply formulas to calculate and understand tax rates
- create and solve expressions and equations to determine total retirement income and income from a pension and Social Security
- calculate costs related to monthly expenses in retirement, including total medical costs
- write linear functions that model line of best fit on a scatterplot to better understand inflation
- create and solve systems of equations related to savings, distance, and cost comparisons
Fee Details
Grade 9, 10, 11, 12
Annual
Any software program that can be used for graphic design, document design, and video editing
None
